Description
Run your freelance business like a professional from day one with this done-for-you SOP (Standard Operating Procedure) kit. Covers every stage of the client lifecycle with step-by-step processes, word-for-word scripts and ready-to-use templates. The five SOPs included are: New Client Enquiry SOP (from first message to signed contract), Project Kickoff SOP (onboarding, briefs and communication setup), Revision & Feedback SOP (managing scope creep and changes), Invoice & Payment SOP (getting paid on time, every time) and Project Offboarding SOP (handover, reviews and referrals). Also includes a scope creep script, testimonial request template and late payment email sequence. Instant PDF download — paste directly into your client communications.

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